Returns + Exchanges

RETURNS + EXCHANGES

We’re confident that you’ll simply adore your new BAXXE. If you have any questions about your order or require assistance with fitting, our strapless support team is standing by at support@baxxe.com.

Returns and exchanges of unworn merchandise in salable condition with all original tags and packaging attached are accepted within 30 days of purchase, excluding More is More and Always Appropriate. Band styles More is More and Always Appropriate must be returned within 7 days from order delivery.

All bras MUST be returned in their original box to avoid damage in transit. Do not fold, bend or otherwise distort products before returning to avoid damage. If your order arrives damaged or is missing items, email support@baxxe.com within 5 days of arrival.

We reserve the right to refuse a refund for any items returned in a worn or damaged condition.

We are a small intimates brand and need to adhere to a strict 30-day policy to maintain the integrity of our inventory. Requests made after 30 days will not be approved. 
Customers are responsible for return shipping charges.
 

Your account will be credited, less shipping charges, within 14 business days of return receipt. You will be emailed a return confirmation at that time. All refunds will be issued in the same form as original payment.

Please note that BAXXE does not accept liability for shipping loss or damage of returned goods.

BAXXE does not provide international return labels and cannot refund international duties and taxes-please contact your customs bureau. 

Having fit issues with your BAXXE? Is the product too snug?

Before you return, make sure you're correctly adjusting the BAXXE as shown below: